Weill Medical College of Cornell University
Request a New Service/Order New Hardware or Software
Problems with an Existing Service/Change an Existing Service
Terminate a Service
Large Projects/Programming/Database
New York Presbyterian Hospital Online User Support Helpdesk

Request a New Service/Order New Hardware or Software

A. Network and Telephone Services 

  1. New Phone Connection and Other Voice Services 
  2. New Network Connection
  3. Both New Network and Telephone Connections 
B. Hardware and Software 

  1. Purchase Hardware (Computer, Printer, or Monitor) 
  2. Install a New Server 
  3. Order PC Software  (eg. MS Word, MS Excel) 
C. Applications

  1. Request Installation of a Central Application 

  2. a. IDX 
    b.E-mail/Calendar/NT Account
    c.Launchpad
  3. Request Access to an Application or Change in Priveledges (Security/ID) 
  4. Request Training for an Application 
D. Consulting Services 

© 1999 New York Weill Cornell Center

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WMC Office of Academic Computing NYP Infonet
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